Help Protect the vulnerable
:- Something that has been rattling around for years, but recently direct call tech support scams
seem to have had a resurgence.
We recently dealt with an example where an older gentleman had been contacted by a scammer
claiming to be from his ISP, telling the victim that there was a problem with his computer.
Its a familiar story to many in the Tech business, but please take a moment to talk to any
vulnerable people in your friends and family who may be likely to fall for such a scam.
The number that called the victim we helped was: 0203 239 2603 and displayed as an
international call.
We were able to remove the installed, and legitimate, remote access software and reported
the accounts to the providers but things could have been much different.
The victim fortunately realised during the call that something was wrong, terminated the call
and then contacted his bank to have a stop put on his card. A member of a charitable organisation
we know then took the victim to his local bank branch to ensure the accounts were secure, and
contacted us for some help.
Not everyone is lucky enough to have the personal support that this victim did, or by association
be able to receive a free visit from an I.T. consultant.
So please, if you know any vulnerable computer users, tell them never to give out bank or card details
to callers, and never to allow remote access from people they don't know. The following links give some
more guidance regarding avoiding being scammed: